Business resilience is the capacity to absorb stress, recover critical functionality, and thrive in altered circumstances, and it has become a key indicator of a company’s overall health. Resilient companies enjoy better outcomes than their peers in three ways: an external shock can have a lesser impact on their performance, the speed of their recovery can be faster, and the extent of their recovery can be greater.

Downturns and disruptions are inevitable. Whether companies lose momentum or—preferably—adapt and advance comes down to one thing: business resiliency.